Frequently Asked Questions

Most residential saunas benefit from professional service once or twice a year, depending on usage frequency. Regular maintenance includes deep cleaning, wood inspection, and heater safety checks to prevent buildup and extend equipment life. At Sauna and Steam Works, we help homeowners in Marietta maintain safe, hygienic sauna environments year-round.

Common causes include faulty electrical connections, damaged heating elements, malfunctioning controls, or poor ventilation affecting temperature regulation. These issues can reduce heat consistency and pose safety risks if left unaddressed. At Sauna and Steam Works, we diagnose and repair both older and newer sauna systems to restore full performance.

Yes, custom outdoor saunas are ideal for Georgia's climate when properly designed with ventilation, durable wood, and weather-resistant materials. Layouts are tailored to your space, heat distribution needs, and aesthetic preferences. At Sauna and Steam Works, we build indoor and outdoor saunas from scratch or using prefabricated units.

A professional sauna deep cleaning removes bacteria, body oils, sweat residue, and discoloration from benches, walls, floors, and seating slats. It also includes wood sanding and refinishing as needed to restore appearance and eliminate surface buildup. At Sauna and Steam Works, we focus on hygiene, safety, and extending the life of your sauna.

Reduced steam output is typically caused by mineral scale buildup inside the tank, clogged drain lines, or failing heating elements. Regular internal cleaning and flushing prevent these issues and restore steam quality. At Sauna and Steam Works, we service Mr. Steam, Steamist, Delta, Amerec, and Kohler systems throughout Marietta and North Metro Atlanta.

Installation time varies based on sauna type, size, and customization level, but most residential projects take one to three weeks from start to finish. Custom builds require precise assembly, electrical work, and ventilation setup to ensure safety and performance. At Sauna and Steam Works, we tailor every detail to match your vision and space requirements.

Prefabricated saunas arrive as kits with pre-cut panels and standardized designs, while custom-built saunas are designed and constructed from scratch to fit your exact space and style. Custom builds offer greater flexibility in materials, layout, and finish quality. At Sauna and Steam Works, we install both types depending on client preferences and project goals.

Yes, steam room drains should be cleaned regularly to prevent clogs, odors, and bacteria buildup caused by moisture and body oils. Clogged drains reduce water flow and create unsanitary conditions. At Sauna and Steam Works, drain cleaning is part of our deep steam room sanitation service for homes, spas, and commercial facilities.

Yes, ventilation issues such as poor airflow, uneven heat distribution, or moisture buildup can be diagnosed and corrected. Repairs may involve adjusting vents, clearing blockages, or reconfiguring airflow paths to improve safety and comfort. At Sauna and Steam Works, we restore proper ventilation in both residential and commercial saunas.

We service Mr. Steam, Steamist, Delta, Amerec, and Kohler steam generators for both residential and commercial installations. Our experience across multiple premium brands allows faster troubleshooting and accurate repairs. At Sauna and Steam Works, we're an independent service provider for Mr. Steam with hands-on expertise in all major systems.

The most common mistake is neglecting regular cleaning and inspections, which allows bacteria, oils, and wood damage to accumulate over time. This reduces hygiene, shortens equipment life, and can create safety hazards. At Sauna and Steam Works, we help clients in Marietta establish preventative maintenance routines to protect their investment.

Discolored sauna wood is restored through sanding to remove surface stains and buildup, followed by refinishing to bring back the natural appearance. This process also eliminates bacteria and oils embedded in the wood grain. At Sauna and Steam Works, wood restoration is included in our comprehensive sauna service for homes and commercial facilities.